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21. Launcher Offline - 20th February - in Issues, Workarounds & Localization [original thread]
Hey all, There is currently an issue with the launcher in that it will be unable to query the server and thus appear in 'Offline Mode'. OFFLINE MODE You are seeing this because no connection could be made to the content server or something we...
- by GM Arcade - at 2015.02.20 18:38:06
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22. SOCKET CLOSED. - in Issues, Workarounds & Localization [original thread]
Riley Banks wrote: Unplayable at the moment, as I'm being kicked off every 2-3 minutes. Just checked for any alerts relating to server issues and there are none. There also does not seem to be any large scale player drops which is usually an...
- by GM Arcade - at 2015.02.18 22:17:28
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23. Cursor going crazy and radial menu sound looping infinitely - in Issues, Workarounds & Localization [original thread]
Altrue wrote: Hey ! I made a video bug report (lol) because I don't know how to describe this bug. Highly annoying though. http://youtu.be/gcOt17G-h0Q Only happens on the EVE Client, and restarting it fixes the issue. Thanks for the vi...
- by GM Arcade - at 2015.02.16 14:48:27
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24. Overview setting are messed up... how can I get the default back? - in Issues, Workarounds & Localization [original thread]
Viestor Bererund wrote: So, I had my overview set up sort of the way I wanted it. I was switching between one that I used for mining, general travel, and some specialized pvp setting, and one an alliance mate gave me that was better for fleet P...
- by GM Arcade - at 2015.02.16 14:36:20
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25. Keep on interval immediate - in Issues, Workarounds & Localization [original thread]
As mentioned by RoCkEt X the Interval Immediate setting will put some strain on your graphics card as the client tries to get the maximum fps possible. If you do wish to use this setting then try starting the client with administrator rights and...
- by GM Arcade - at 2015.02.16 14:32:28
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26. Wormholes Not Loading On Grid - in Issues, Workarounds & Localization [original thread]
It's a long shot but can you try leaving your ship then boarding it again and then warping to the wormhole and seeing if its visible? This was a workaround to an old issue with a similar description to the one you are encountering. If it does no...
- by GM Arcade - at 2015.02.13 21:35:11
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27. CCP.exe - in Issues, Workarounds & Localization [original thread]
A crash relating to CCP.exe is usually associated with bad drivers for your graphics card. It's worth removing the current drivers and then reinstalling the latest ones. If the problem persists then please submit a ticket and we can try to pin dow...
- by GM Arcade - at 2015.01.27 21:16:05
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28. Support Ticket Response Time (Category is seen as "Unknown"... - in Issues, Workarounds & Localization [original thread]
I can confirm that we have received a few tickets from you and that they are still in our system. I can only apologize for the delay. When your ticket is replied to you will receive a reply to your email associated with the account as well as a re...
- by GM Arcade - at 2015.01.21 19:13:00
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29. Launcher - Offline mode - in Issues, Workarounds & Localization [original thread]
There was an issue around the time this post was made which would have resulted in the launcher appearing as offline. This issue was resolved soon after it was discovered and as such you should now be able to log in. If you continue to see the l...
- by GM Arcade - at 2015.01.20 19:27:32
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30. 4/5 Production lines occupied - in Issues, Workarounds & Localization [original thread]
It's likely that some jobs you installed in a previous corporations facility are still active or require delivery. While they are still open they will contribute to the total jobs you have running. In order to resolve this please submit a ticket...
- by GM Arcade - at 2015.01.06 17:52:57
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31. Launcher Offline, Cannot Connect to Eve Servers. - in Issues, Workarounds & Localization [original thread]
The server may simply not be setup to respond to trace pings, which would account for it not being reachable. When the launcher shows as offline it generally means that it is being blocked from querying a web site that it relies upon to check th...
- by GM Arcade - at 2014.12.17 16:37:17
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32. Corp must be 7 days to anchor - in Issues, Workarounds & Localization [original thread]
The restrictions apply to worm hole space as well. 'Newly formed corporations will need to wait 7 days before being able to anchor Starbases. This is to inhibit players from immediately moving Starbase assets to another corporation if under a wa...
- by GM Arcade - at 2014.12.16 22:15:23
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33. Shortcuts may not be edited - in Issues, Workarounds & Localization [original thread]
Just to confirm this is being looked into by the developers.
- by GM Arcade - at 2014.12.12 15:21:52
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34. major game crash, help needed - in Issues, Workarounds & Localization [original thread]
Please submit a ticket in the 'Stuck Character' category and we may be able to help. Its possible that one of your guns crystals is bugged which is preventing your character from loading fully. We may be able to resolve the problem through a sup...
- by GM Arcade - at 2014.11.28 22:38:41
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35. Cant update! - in Issues, Workarounds & Localization [original thread]
Can you try deleting the 'Launcher' folder, which is located in the main directory of your EVE Online client. You can then download the launcher installer from the following URL: http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLau...
- by GM Arcade - at 2014.11.11 19:48:34
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36. Launcher stuck in offline mode - in Issues, Workarounds & Localization [original thread]
Typically when the launcher shows as 'Offline' it means that its connection is being blocked by a security app (firewall, anti-virus etc). Can you try adding launcher.exe to your security apps allowed/exceptions lists and see if that helps. If y...
- by GM Arcade - at 2014.11.07 17:17:35
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37. Connection Lost / Socket closed at Login - in Issues, Workarounds & Localization [original thread]
Unfortunately it does seem that your connection is simply not stable enough to remain connected to the server. You can find more information about the 'Socket Closed' message here .
- by GM Arcade - at 2014.11.07 13:58:53
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38. Industry job cannot be completed,.Output container is too small. - in Issues, Workarounds & Localization [original thread]
Please submit a ticket if you have not already done so. We should be able to help resolve this and get you the job outputs.
- by GM Arcade - at 2014.11.05 20:04:38
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39. Steam & Singularity? - in Issues, Workarounds & Localization [original thread]
We (Customer Support) dont officially offer assistance with the test server, but there is a player made guide here that may help.
- by GM Arcade - at 2014.10.28 16:38:42
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40. signing in - in Issues, Workarounds & Localization [original thread]
ll Kuray ll wrote: GM Arcade wrote: Typically if the issue only affects one character on an account is a problem with your character and a specific node. Please submit a support ticket and we can see what we can do. You can submit the tick...
- by GM Arcade - at 2014.10.21 22:46:17
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